
Black (K)' indicates the black toner is not installed.ġ. Open the Top Cover, and then install Toner Cartridge. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.Ĭonfirm the complete error message on the LCD display to determine which color toner cartridge is not installed.

Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. Each individual component is designed to work with the other to ensure quality and reliability. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations.

Who should I contact if I am having problems printing a label from the website? Contact Brother customer service. If you are a home-based consumer/business or a business that does not ship via UPS ®, please use the Newgistics USPS SmartLabel ® and follow the instructions above for return. If your business is already a UPS ® customer, use this label to recycle toner and include this package in your regular pickups. Which label should I use if my toner came with a UPS® label and a Newgistics USPS SmartLabel®? As an added convenience to our business customers, we now include UPS ® labels in select toner cartridge boxes.

If you find a Newgistics USPS SmartLabel ® in the box your toner arrived in, please use it to send the used toner back to Brother instead of printing a new label. Do I have to print out a new label if my toner cartridge came with a Newgistics USPS® SmartLabel®? As a convenience to customers, a return shipping label is included with many of our toners.
